Hi everyone,
we purchase a new server in our office. I want to migrate all VMs from old ESXi server to new ESXi server. I've installed a Veeam Backup & Replication Free Edition to take backup from VMs or perform Quick Migration between ESXi hosts. All VMs were successfully transferred from old server to new server, except 1 server (TFS Server). I have an error in both transferring & backing up TFS server. When I want to transfer TFS or backup from it, the error "The file <unspecified finename> was not found" occurs.
I turned off TFS virtual machine and started the backup procedure but I got the same error. I was trying to use another third-party tools for backing up called Acronis vmProtect. With this tool, I got the same error but in clearly format. The error is :
Task 'Back up to 'Local folders'' failed: 'Failed to create a backup.
Additional info:
--------------------
Error code: 3
Module: 435
LineInfo: 555b5abba09501ce
Fields: $module : C:\Program Files\Acronis\vmProtect\Windows Agent\vmms.exe
Message: Failed to create a backup.
--------------------
Error code: 32786
Module: 114
LineInfo: 28314c961de7d32e
Fields:
Message: Failed to prepare for backing up.
--------------------
Error code: 353
Module: 149
LineInfo: a71592046cb2c5f6
Fields:
Message: Failed to back up the group.
--------------------
Error code: 2
Module: 218
LineInfo: cd07f9d978d3a2a3
Fields:
Message: Error occurred while running the backup and recovery engine.
--------------------
Error code: 1080
Module: 1
LineInfo: d1ab7fa1e56ec832
Fields: $module : C:\Program Files\Common Files\Acronis\vmProtectAgent\vmProtectService.exe
Message:
--------------------
Error code: 13
Module: 149
LineInfo: d1ab7fa1e56ec9b9
Fields:
Message: Failed to perform the requested operation.
--------------------
Error code: 103
Module: 83
LineInfo: a859dd78cc91defd
Fields:
Message: Failed to open the virtual machine ([datastore1] TFS Server/TFS Server.vmx).
--------------------
Error code: 253
Module: 83
LineInfo: c7610e0a857bedf4
Fields:
Message: VMware error: 'Remote method call failed.'.
--------------------
Error code: 32
Module: 0
LineInfo: c7610e0a857bedf4
Fields:
Message: Awaiting task 'CreateSnapshot' has failed. Reason: File was not found.
--------------------'.
According to this error, snapshot creation was failed. I did the following task according the VMware website KBs :
1. In vSphere Client, turned off TFS VM and in Edit Settings\Options tab\General section\clicked Configuration Parameters. button
2. Value of disk.EnableUUID was True. I changed it to false.
But nothing wasn't changed and the same error was occurred.
According to another KB :
1. Unistalled the VMware Tools from TFS Vm and after restart process, reinstalled VMware Tools in Custom format.
2. In Customization, Unchecked Volume Shadow Copy Service (VSS) and reinstalled VMware Tools.
But nothing wasn't changed and the same error was occurred.
My datastore screenshot is available as an attachment.
Let me know if you have any useful recommendation to solving problem.
Thanks all.